Privacy policy

Welcome to our store. We respect your privacy and explain below how we collect, use, and protect your personal information. By using this website or placing an order, you acknowledge this policy. 1. Information we collect • Account details: name, phone number, email address, and login credentials (where applicable). • Order and delivery details: recipient name, phone, address, order contents, payment method, and payment proof needed to fulfill your purchase. • Usage data: technical logs related to browsing and devices (such as browser type and access time) for security and service improvement. • Customer support: information you provide by phone, email, messaging apps, or on-site messages. 2. How we use information • To process orders, confirm payment, ship goods, and provide after-sales service. • To create and manage member accounts, verify identity, and prevent fraud or abuse. • To respond to inquiries and send order-related notices. • To improve products, services, and website features (including de-identified or aggregated data). • To comply with applicable laws and lawful government requests. 3. Sharing We do not sell your personal information. We share it only when needed with: • logistics/delivery partners (to complete delivery); • payment-related services required for the payment method you choose; • service providers who host, secure, or support our systems (under confidentiality obligations); • authorities or parties where required by law or necessary to protect the store, users, or the public. 4. Retention and security We keep information only as long as needed for the purposes above, or as required by law. We apply reasonable technical and organizational measures, but no internet transmission is completely secure. 5. Cookies and similar technologies We may use cookies or local storage for sign-in state, language preference, cart, and similar features. You can restrict cookies in your browser; some features may then stop working. 6. Your choices You may review or update some account details in your profile. To correct, delete, or request a copy of your data, contact us using the support details in the website footer. We will handle lawful requests within a reasonable time, except where law requires otherwise. 7. Children This store is intended for adults with full legal capacity. If you are a minor, use the service only with a guardian’s consent and guidance. 8. Changes We may update this policy and post the revised version on this page. For material changes we will provide reasonable notice. Continued use means you accept the updated policy. 9. Contact For privacy questions, contact us using the phone, email, or other channels shown in the website footer.